If your product comes with the Lifetime Warranty, the warranty replacement offered with your cookware product is based on your item(s) having a manufacturing defect. Please click on the related answer link Product Misuse and Warranty for more information and examples of what can void your warranty.
This guarantee does not cover damage caused by accident, misuse, abuse, commercial use or damage from overheating. Incidental or consequential damages are not covered by this guarantee. This guarantee gives you specific rights and you may also have other rights which vary from state to state.
If you are still unsure whether your product(s) are covered under the Lifetime Warranty, please submit a question to us using the Submit a question link or the Live chat link and briefly explain the defect or problem. Include a photo attachment of your product and one of our agents will be happy to assist you with your questions.